Customer Service Representative Job at HR-on-Wheels Lagos [Apply Here]

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An experienced customer service representative is needed at HR-on-Wheels located at Lagos. Interested applicants should kindly follow the instructions below carefully before applying for the job.

About HR-on-Wheels

These organization is a leading player in the retail industry based in Lagos Nigeria.

Application Deadline: 9th November, 2018

Job Title: Customer Service Representative

Location: Lagos

Major Qualifications

• Applicant must posses the ability to multi-task, prioritize, and manage time effectively.
• He/She is expected to have some knowledge of relevant computer applications.
• Attention to detail and accuracy.
• Bachelor's Degree/Higher National Diploma/Ordinary National Diploma
• Proven experience as a customer service representative.
• Problem solving skills.
• Excellent communication and presentation skills.

ALSO READ: Customer Care Executive Job at Pukka Logistics & Support Services Limited Lagos


Key Responsibilities

• You must be able to give accurate pricing and delivery information to Hush’D customers.
• Keep proper records of customer interactions and transactions.
• Direct complex requests and unresolved issues to the appropriate Supervisor/Line Manager.
• Provide accurate, valid and complete information by using the right methods/tools.
• Maintain a good working relationship with colleagues and superiors.
• Perform other operational duties as required on an ad-hoc basis.
• To work with the customer service manager to ensure proper and excellent customer service delivery across all communication channels.
• Answer all questions related to Hush’D’s products in a knowledgeable manner.
• Handle customer complaints; provide appropriate solution and alternatives within the shortest time limits.

How to Apply for Customer Service Representative Job at HR-on-Wheels Lagos

To apply for these job, kindly forward your Curriculum Vitae to: info@hr-onwheels.com

Before you apply as a customer service representative at HR-on-Wheels Lagos, kindly note that it is only those who live in Ikeja or its environs are strongly encouraged to apply.